Ethics Assessment Essay

It is a f execute that any affair plaque must submit its principles of enactment of conduct. These principles must be gener eachy accepted as they act as a mirror to the caller-ups or system of ruless form _or_ system of government of ethics and responsibility, its employees, and the entire marketing team in maintaining consumer as head as community carnal knowledgeships. The administrations policy has to be based on high-level ethical principles that are becoming to all its stake holders. The aim of these principles is to provide a general counselor-at-law to the organization without which no meaningful business can take rear end (Dubois & Fattore, 2009).The burster contention, just like the code of ethics or code of conduct, is very essential as part of the organizations business plan. It is very vital in giving the organization a substantiate direction concerning how the organizations plans should be implemented as well as its succeeding(a) plans. The employee han dbook Is another equally as all-important(a) document and it is often utilise to evaluate the workers organizations overall performance in terms of profitability and its relation with its customers and the general community.The management of any exert conjunction or organization is supposed(a) to take routine evaluation based on the key areas of the participations or organizations learn-up. These are the Mission Statement, the Ethics Code or Code of Ethics, the Supervisors manual(a) as well as the employee handbook. These are the basic things that a company needs so as to be able to survive in the highly competitive land of business where excellent service delivery is the secret to success. The rush tilt of any company or organization should be clear to all concerned the employees, the supervisors and the managing directors in that order.The charge statement originates from the management and it is here that the theatre directors social function out the companys guid e and modes of operation (Stone, 2008). The overall manager or director of the organization should then discuss it thoroughly with companion managers of the various departments to make sure that it meets the right description of the company ahead it is released to the employees and subsequently the general public who make up the target market. In order for a mission statement to be deemed palmy, it must hap the intended audience as spry as possible and in a clear manner.The services or goods that the company or organization offers are roughtimes not well spelt out. This leads to a misunderstanding, mis colloquy or misinterpretation . This in turn leads to loss of business because the customers do not know much astir(predicate) the business or exactly what it is that they offer. An fashion model is that of the hospitality industry. some companies or organization do not trouble to include in their mission statement full details of what they offer. In such a case a customer may tangle with a business premise not knowing anything that the organization offers.If potential customers do not know the full details of the companys or organizations mission, then disap period of timement is the result and this The result in just about cases is disappointment and loss of prospective customers. Such an oversight should be avoided by setting out clearly on paper what it is that the organization is trans proceeding in instead of leaving it upon customers to guess. A mission statement is the substance of the companys operations and therefore the managers should make sure that the set code of ethics or conduct is adhered to for the implementation of the companys or organizations mission to be successful.Two dissimilar companies dealing in the same goods and services were evaluated in terms of how their structures for the communication of their mission statement with relation to their business ethics and standards. In some st come in way it was identified that th e organization with a wide get of mission statement content performed worse than the organization with a wider range of code of ethics content (Shafritz & Hyde, 2007). The above fact is characteristic of the mission and vision statement of the giant Coca green goddess company which they account as enduring, a declaration of their purpose as a corporation.This mission statement acts as the yardstick against which they weigh their decisions and actions. The company acknowledges that the world is fast changing and as such they hold back to look at the future. They dedicate to understand the forces and trends likely to shape their business in the foreseeable future and the only solution is to move with speed in preparing for any challenges that may come up. The mission statement takes one only a fewer seconds to go through but the clarity of the message is outstanding. The three point statement reads To Refresh the World in body, mind, and spirit., To Inspire Moments of Optimism t hrough our brands and our actions. , To bring to pass Value and Make a Difference everywhere we engage (Fry, 1989). The companys mission is communicated to the public in a clear and easy way and this is the reason for the continued government agency consumers have always had confidence in their brands over the years. Theirs is a perfect example of an inspiring, well-crafted mission statement from a very successful corporation in the world. The company communicates its mission statement through an aggressive campaign aimed at sensitizing the consumers about their aims and goals.The inspiration for everything they do I attributed to their enduring mission. Both the workers and the management bump the resolve to go on with the challenges of the corporate world by rough drawing from the inspiration in the mission statement. Coca Cola has as a result managed to outsmart other well positioned companies like Pepsi Cola and Schweppes Cola which had for sometime rivalryed the corporati on. The company is socially responsible. It has, through its mission statement managed to make up stable communities by manufacturing superb brands that has provided an alternative to other less health-sensitive drinks.The factors behindhand this are the code of ethics under which the company operates. The customer is the around important person to the company and in essence they strive to keep him satisfied. It is the mission statement, source of their inspiration, which keeps everyone in the company focused with a believe to achieving this goal (Kettl & James, 2009). Coca colas employee manual and the supervisors manual provide for all the needs of the employees and the management, ranging from health benefits to reasonable stipend allowances. The company has a strict program of ethics and respectfulness to fix that its code of ethics is adhered to.This code of conduct requires employees be honest and have integrity in everything they do for the company and has so far been successful in guiding its business conduct (Stone, 2008). This is communicated through reading the manual and all the directors are supposed t understand and exercise them inwardly the company and the impertinent community at large. The company has an ethics and compliance committee whose job is the evaluation of the compliance with relation to the companys productivity and its relations with the outside community.This committee adjudicates code violation and recommends the action to be taken against the violator. The code of ethics is routinely revised to change its effectives. The company needs to improve the code of ethics and update it so as to meet the challenging and changing trends in the business fraternity. Some regulations need to be adjusted so that the employees can interact with the outside community more freely, but this should be done with some regulations so that the people who work in the production department do not leak the companys production formula to othe r rival companies (Fry, 1989).Company needs to urgently review mission statement. The statement is in any case sketchy and many other companies have come up with more catching and better worded mission statements and this has made them sneak their way into the companys consumer base therefore reducing Coca Colas share of the market. Many people all over the world who used to rely on Coca Cola for refreshment have in the recent past turned to other means like tea, water system and coffee and therefore the company should redraft its mission statement to reflect the occurrent needs of the consumers.These changes should be communicated in a very aggressive advertizing exercise that leave alone reach all the concerned people (Shafritz & Hyde, 2009). This will surely make a change in the consumers hearts and reincarnate their confidence in the companys products. If I were the general manager of the Coca Cola Company, would hire a team of experts to review the companys ethics, evaluate it and come up with suggestions on how make the subsisting one better. The team would have to the consumers armed with questionnaires and ask the relevant questions to determine how best the company can improve its services to suit the likes of the consumers.REFERENCES Dubois, H. F. W. & Fattore, G. (2009). Definitions and typologies in public administration. Routledge. Fry, R ( 1989). Mastering universe Administration from Max weber to Dwight Waldo. Chatham, New Jersey Chatham House Publishers, Inc. Kettl, D & James (2009). The Politics of the administrative Process. Washington Shafritz, J & Hyde, A (2007). Classics of Public Administration. Routledge. Stone, D (2008) Global Public Policy, Transnational Policy Communities and their Networks, Journal of Policy Sciences.